Withdrawal/Refund Policy

If after registering for a test you wish to withdraw your registration, you may do so according to the following procedure:

If you have not yet scheduled your test: Submit a withdrawal request through your account.

If you have already scheduled your test:

First, cancel your test appointment at least 24 hours before your scheduled testing time. To cancel your appointment, log in to your account, click "Reschedule," and follow the instructions provided.
After cancelling your test appointment, submit a withdrawal request through your account.

If you withdraw your registration before you have scheduled your test appointment or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a partial refund of your test fees.

$95 for withdrawing from a CST or a safety net CST
$84 for withdrawing from the ATS–W
$65 for withdrawing from the EAS
$54 for withdrawing from the ATAS or a BEA
$72 for withdrawing from the CQST
Multi-Subject CSTs:

$46 for withdrawing from Part One
$46 for withdrawing from Part Two
$36 for withdrawing from Part Three
$132 for withdrawing from Parts One, Two, and Three

School Building Leadership assessment:

$152 for withdrawing from one part
$365 for withdrawing from both parts

School District Leader and School District Business Leader assessments:

$126 for withdrawing from one part
$301 for withdrawing from both parts

In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve.

If you registered for a test with subtests and wish to modify your subtest selection, you must withdraw your registration and reregister.

If you are absent from the test, you will not receive a refund or credit of any kind.

Your registration is valid for one year from the date of issue. If you do not schedule a test appointment and take your test within one year, or withdraw your registration within one year, your registration will expire and you will receive no refund or credit of any kind.

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