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Test Cancellation Policy

In the event that it becomes necessary to close a test center due to severe weather conditions or a natural disaster (e.g., flood, fire), examinees will be notified by telephone and/or email and you will be contacted to reschedule your test appointment.

If you miss a test appointment that has not been officially canceled due to a test center closing, you will be considered absent and will not receive a refund or credit of any kind. Contact Pearson VUE at (800) 989-8532 if you have any concerns or questions on the day of the test.


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All Test Materials and Related Content, including but not limited to preparation materials, study guides, and full-length practice tests: Copyright © New York State Education Department. NYSTCE, New York State Teacher Certification Examinations, and the NYSTCE logo are trademarks of the New York State Education Department. Pearson and its logo are trademarks, in the U.S. and/or other countries, of Pearson Education, Inc. or its affiliate(s).

Videos and Tutorials, Software and Systems, and Format of Website: Copyright © Pearson Education, Inc. or its affiliate(s). All rights reserved. Evaluation Systems, Pearson, 300 Venture Way, Hadley, MA 01035. Used with permission by the New York State Education Department.

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