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2008–2009
CONTACT INFORMATION
If you have any questions, you may contact the offices listed below for further information. In all correspondence, please include, or be prepared to provide, your full name, mailing address, telephone number, and social security number and the test(s) about which you are requesting further information.

If you have questions regarding...  If you have questions regarding:
  • Test registration
  • Administration procedures
  • Admission tickets
  • Score reports
Contact: The NYSTCE Program

By U.S. Mail at
 NYSTCE
EVALUATION SYSTEMS
PEARSON
P.O. BOX 660
AMHERST, MA 01004-9008

or
By telephone at
 (413) 256-2882
9:00 a.m.–5:00 p.m. eastern time, Monday–Friday, excluding holidays

To obtain recorded program information:

Call (413) 256-2882 or (800) 309-5225, 24 hours per day, 7 days per week, from a touch-tone telephone.

If you have submitted a registration and have questions about your registration (even if you have not yet received an admission ticket):

You may call (800) 309-5225, 11:00 a.m.–5:00 p.m. eastern time, Monday–Friday, excluding holidays.

Fax: (413) 256-7088
(Registration forms may not be transmitted by fax.)

Teletypewriter (TTY): (413) 256-8032

or
Online at
 To send an e-mail request to Evaluation Systems click here.

If you have questions regarding...  If you have questions regarding:
  • Certification requirements
  • Certification requirements for out-of-state candidates
Contact: The New York State Education Department (NYSED)

By U.S. Mail at
 NEW YORK STATE EDUCATION DEPARTMENT
OFFICE OF TEACHING INITIATIVES
ALBANY, NY 12234

or
By telephone at
 (518) 474-3901
Call Monday–Friday, 9:00 a.m.–4:30 p.m. eastern time. For automated information, call anytime.

Teletypewriter (TTY) within New York State: (800) 421-1220

Nationwide AT&T Teletypewriter (TTY): (800) 855-2880

or
Online at
 http://OHE32.nysed.gov/tcert/

If you have questions regarding...  If you have questions regarding:
  • Which test(s) you need to take
  • When you should take the NYSTCE
Contact: The teacher certification representative at your college or the New York State Education Department
If you have questions regarding...  If you have questions regarding:
  • the transmission of your test scores to the NYSED (TEACH System), click here to complete a form for sending updated information.


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