CONTACT INFORMATION

If you have any questions, you may contact the offices listed below for further information. In all correspondence, please include, or be prepared to provide, your full name, mailing address, telephone number, and social security number and the test(s) about which you are requesting further information.

If you have questions regarding... If you have questions regarding:
  • Test registration
  • Administration procedures
  • Score reports

Contact: The NYSTCE Program

NYSTCE program mailing address NYSTCE
EVALUATION SYSTEMS
PEARSON
P.O. BOX 660
AMHERST, MA 01004-9008
Telephone contact information

1-413-256-2882
9:00 a.m.–5:00 p.m. eastern time, Monday–Friday, excluding holidays

To obtain recorded program information:

Call 1-413-256-2882 or 1-800-309-5225, 24 hours per day, 7 days per week, from a touch-tone telephone.

If you have submitted a registration and have questions about your registration (even if you have not yet received an admission ticket):

You may call 1-800-309-5225, 11:00 a.m.–5:00 p.m. eastern time, Monday–Friday, excluding holidays.

Fax: 1-413-256-7088
(Registration forms may not be transmitted by fax.)

Teletypewriter (TTY): 1-413-256-8032

To send an e-mail request to Evaluation Systems click here.
If you have questions regarding... If you have questions regarding:
  • Scheduling computer-based test appointments

Contact: Pearson VUE

NYSED telephone contact information

1-800-989-8532
8:00 a.m.–8:00 p.m. eastern time, Monday–Friday, excluding holidays

www.pearsonvue.com/nystce
If you have questions regarding... If you have questions regarding:
  • Certification requirements

Contact: The New York State Education Department (NYSED)

Mailing address NEW YORK STATE EDUCATION DEPARTMENT
OFFICE OF TEACHING INITIATIVES
ALBANY, NY 12234
NYSED telephone contact information

1-518-474-3901
Call Monday–Friday, 9:00 a.m.–4:30 p.m. eastern time. For automated information, call anytime.

Teletypewriter (TTY) within New York State: 1-800-421-1220

Nationwide AT&T Teletypewriter (TTY): 1-800-855-2880

http://OHE32.nysed.gov/tcert/
If you have questions regarding... If you have questions regarding:
  • Which test(s) you need to take
  • When you should take the NYSTCE

Contact: The teacher certification representative at your college or the New York State Education Department

If you have questions regarding... If you have questions regarding:
  • the transmission of your test scores to the NYSED (TEACH System), click here to complete a form for sending updated information.
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Evaluation Systems, Pearson, P.O. Box 226, Amherst, MA 01004
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