Contact Information

If you have any questions, you may contact the offices listed below for further information. In all correspondence, please include, or be prepared to provide, your full name, mailing address, and telephone number and the test(s) about which you are requesting further information.

If you have questions regarding:
  • Test registration
  • Administration procedures
  • Score reports

Contact: The NYSTCE Program
Evaluation Systems e-mail To send an e-mail request to Evaluation Systems click here.
Evaluation Systems mailing address NYSTCE
EVALUATION SYSTEMS
PEARSON
P.O. BOX 660
AMHERST, MA 01004-9008
Evaluation Systems phone number 1-413-256-2882
9:00 a.m.–5:00 p.m. eastern time, Monday–Friday, excluding the following holidays: Nov. 22–23, 2012; Dec. 24–25, 2012; Jan. 1, 2013; Jan. 21, 2013; May 27, 2013; July 4, 2013; Sept. 2, 2013
To obtain recorded program information:
Call 1-413-256-2882 or 1-800-309-5225, 24 hours per day, 7 days per week, from a touch-tone telephone.
Fax: 1-413-256-7088
(Registration forms may not be transmitted by fax.)
If you have questions regarding:
  • Which test(s) you need to take
  • When you should take the NYSTCE

Contact: The teacher certification representative at your college or the New York State Education Department

If you have questions regarding:
  • Your computer-based test appointments

Contact: Pearson VUE
Pearson Vue web site www.pearsonvue.com/nystce
Pearson Vue phone 1-800-989-8532
8:00 a.m.–8:00 p.m. eastern time, Monday–Friday, excluding holidays
If you have questions regarding:
  • Certification requirements

Contact: The New York State Education Department (NYSED)
New York State Education Department URL and e-mail address http://OHE32.nysed.gov/tcert/
New York State Education Department mailing address NEW YORK STATE EDUCATION DEPARTMENT
OFFICE OF TEACHING INITIATIVES
ALBANY, NY 12234
Connecticut State Department of Education phone number

1-518-474-3901
Call Monday–Friday, 9:00 a.m.–4:30 p.m. eastern time. For automated information, call anytime.

Teletypewriter (TTY) within New York State: 1-800-421-1220

Nationwide AT&T Teletypewriter (TTY): 1-800-855-2880

If you have questions regarding:
  • the transmission of your test scores to the NYSED (TEACH System), click here to complete a form for sending updated information.
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Evaluation Systems, Pearson, P.O. Box 226, Amherst, MA 01004
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