Contact Information

If you have any questions, contact the offices below for further information. In all correspondence please include, or be prepared to provide, your full name, mailing address, and telephone number, and the test(s) about which you are requesting further information.

Contact the NYSTCE program for information about registration, testing, and scoring.

Email: Email communication
Ph: (413) 256-2882 or (800) 309-5225

Operating hours: 9:00 a.m.–5:00 p.m. eastern time, Mon–Fri
Holidays excluded:
2016: Sep 5, Nov 11, Nov 24–25, Dec 26
2017: Jan 2, Jan 16, May 29, July 4
(Automated Information System available 24 hours daily)

Fax: (413) 256-7088
Evaluation Systems
Post Office Box 660
Amherst, MA 01004-9008

Contact Pearson VUE for information about your computer-based testing appointments.

Ph: (800) 989-8532

Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time
Sat: 8:00 a.m.–5:00 p.m. eastern time
2016 Pearson VUE Holiday schedule:
Sep 5, 2016, Open 9 a.m.–5 p.m. eastern time
Nov 11, 2016, Open full day
Nov 24, 2016, Closed all day
Nov 25, 2016, Open 9 a.m.–5 p.m. eastern time
Dec 26, 2016, Closed all day

Contact the New York State Education Department for information about certification requirements and which tests to take.

Ph: (518) 474-3901

Call Mon–Fri, 9:00 a.m.4:30 p.m. eastern time. For automated information, call anytime.

Teletypewriter (TTY) within New York State: (800) 421-1220

Nationwide AT&T Teletypewriter (TTY): (800) 855-2880

Mail: New York State Education Department
Office of Teaching Initiatives
Albany, NY 12234