Contact Information

If you have any questions, contact the offices below for further information. In all correspondence please include, or be prepared to provide, your full name, mailing address, and telephone number, and the test(s) about which you are requesting further information.

Contact the NYSTCE program for information about registration, testing, and scoring.

Email: Email communication
Ph: (413) 256-2882 or (800) 309-5225

Operating hours: 9:00 a.m.–5:00 p.m. eastern time, Mon–Fri
Holidays excluded: Sep 1, 2014; Nov 27–28, 2014; Dec 25–26, 2014; Jan 1–2, 2015; Jan 19, 2015; May 25, 2015; and Jul 3, 2015.
(Automated Information System available 24 hours daily)

Fax: (413) 256-7088
Mail: NYSTCE
Evaluation Systems
Pearson
Post Office Box 660
Amherst, MA 01004-9008

Contact Pearson VUE for information about your computer-based testing appointments.

Web: www.pearsonvue.com/nystce
Ph: (800) 989-8532
8:00 a.m.–8:00 p.m. eastern time, Mon–Fri, excluding holidays

Contact the New York State Education Department for information about certification requirements and which tests to take.

Web: http://www.highered.nysed.gov/tcert/
Ph: (518) 474-3901

Call Monday–Friday, 9:00 a.m.–4:30 p.m. eastern time. For automated information, call anytime.

Teletypewriter (TTY) within New York State: (800) 421-1220

Nationwide AT&T Teletypewriter (TTY): (800) 855-2880

Mail: New York State Education Department
Office of Teaching Initiatives
Albany, NY 12234