TEST FEES AND PAYMENT POLICIES

Withdrawal/Refund Policy

Paper-based testing. If after registering for the NYSTCE you wish to withdraw from one or more tests for which you have registered, you must submit a Withdrawal/Refund Request Form on the Internet or send your completed Withdrawal/Refund Request Form for Paper-Based Testing to Evaluation Systems by U.S. mail or fax. This form must be received by 5:00 p.m. eastern time on the late registration deadline. Refer to "Changing Your Registration" for information about how to submit the Withdrawal/Refund Request Form.

If you withdraw by the late registration deadline, you will receive a partial refund in the amount of

• $40 for withdrawing from the LAST, the ATS–W, the CQST, a CST, or a BEA or
• $15 for withdrawing from the ATAS.

If you registered during the late registration period, the late registration fee will not be refunded. Refunds will be issued approximately five weeks after the test date.

You may not withdraw your registration or receive a refund if you register during the emergency registration period. If you are absent from the test, you will not receive a refund or credit of any kind. (See the absentee policy in "Reporting to the Test Site.")

Computer-based testing. If after registering for a NYSTCE computer-based test you wish to withdraw your registration, you may do so by completing and submitting a Withdrawal/Refund Request Form for Computer-Based Testing before scheduling your test appointment.

If you have already scheduled your test appointment, you must first cancel your test appointment on the Pearson VUE Web site at least 24 hours before your scheduled testing time. Then, to withdraw your registration, you must complete and submit a Withdrawal/Refund Request Form.

Refer to "Changing Your Registration" for information about how to cancel a test appointment or submit a Withdrawal/Refund Request Form.

If you withdraw your registration before you have scheduled your test appointment or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a refund in the amount of

• $110 for withdrawing from the LAST, the ATS–W, or a CST, or
• $75 for withdrawing from the ATAS.

Your refund will be issued by Evaluation Systems within four weeks of your request.

If you are absent from the test, you will not receive a refund or credit of any kind. (See the absentee policy in "Reporting to the Test Site.")

Payment Methods

The fees for Internet registration, telephone registration, and changes to registration made on the Internet must be paid using a credit card (VISA or MasterCard only) or a debit or check card that carries the VISA or MasterCard logo and that can be used without the entry of a personal identification number (PIN). Bank cards without a VISA or MasterCard logo cannot be accepted. The merchant name that will appear on your credit card statement is "Eval Systems Test Fee."

The fees for registration by U.S. mail and other services requested by mail ("Additional Service Fees" in the table above) must be paid by personal check, cashier's check, or money order. Fees for additional copies of your test results must be paid by cashier's check or money order; personal checks are not accepted. Checks and money orders must be made payable to Evaluation Systems in U.S. dollars. Please write the last five digits of your social security number on your payment. Do not send cash.

Payment Policies

If you register to take the same test on multiple test dates and pass the test on the first test date, you will not be issued a refund for your additional registrations on the basis of your passing performance.

If you have any outstanding balance owed by you to Evaluation Systems after a test administration or ATS–P (video) submission deadline for which you were registered, all of your scores for that test date or submission deadline may be permanently voided and therefore not reported to you, to the NYSED, or to any institutions.

The following policies apply to you when you have an outstanding balance with Evaluation Systems:

• You will be assessed an additional fee to cover the processing required to clear your account.
• You will not be allowed to register for future test dates or submission deadlines until your balance, which includes the additional fee, is paid in full.
• Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.

If a credit card charge for an Evaluation Systems service for you is disputed:

• You may not be allowed to make any future payments by credit card.
• You must make your payment to clear your account by cashier's check or money order only.
• If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.

Additionally, if a personal check submitted by you is returned by the bank:

• You will not be allowed to make any future payments by personal check.
• You must make your payment to clear your account by cashier's check or money order only, unless you are making a subsequent credit card payment for additional services, in which case your credit card will be billed for both the outstanding balance and the additional requested services.
• If you attempt to pay for any further services by credit card before clearing your account, your credit card will be billed for the amount of all services you have requested, as well as the outstanding balance owed. You agree to pay for all such services and outstanding balances in the event your credit card company does not.
• If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.

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